Ops Ally Privacy Policy
Ops Ally is committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, and protect personal information when you visit our website or contact us.
Who we are
Ops Ally provides practical operational leadership and support to small charities and not-for-profit organisations.
Data Controller: Ops Ally
Email: ainsley@opsally.co.uk
Location: United Kingdom
Ops Ally is registered with the UK Information Commissioner’s Office (ICO).
ICO registration number: ZC099879
What personal data we collect
We may collect and process the following personal data:
Name
Email address
Phone number (if provided)
Organisation name
Information included in enquiries or messages
Technical data such as IP address, browser type, device information, and website usage data
We do not intentionally collect special category data (such as health, ethnicity, or political opinions).
How we collect personal data
We collect data when you:
submit a contact form on our website (built using Squarespace)
email us directly
engage us to provide consultancy or operational support
use our website, which uses cookies and analytics tools
Squarespace forms and hosting
Our website is hosted on Squarespace. When you submit a form, your data is processed and stored by Squarespace on our behalf.
Squarespace acts as a data processor and is contractually required to handle personal data in line with UK GDPR.
Analytics
We use Squarespace Analytics to understand how visitors use our website (for example, page views and traffic sources). This data helps us improve our website and services.
Analytics data is aggregated and does not identify you personally.
Why we use your data
We use personal data to:
respond to enquiries
provide and manage consultancy services
communicate with clients and partners
maintain internal records and invoices
improve our website and services
comply with legal and regulatory obligations
Lawful basis for processing
Under UK GDPR, we process personal data using the following lawful bases:
Consent – when you contact us or submit a form
Contract – where processing is necessary to deliver agreed services
Legitimate interests – for business administration and service improvement
Legal obligation – for accounting or regulatory compliance
How we store and protect your data
Personal data is stored securely using reputable third-party systems, including Squarespace and email providers.
We take appropriate technical and organisational measures to protect personal data and retain it only for as long as necessary for its purpose or legal requirements.
Sharing your data
We do not sell or trade personal data.
We may share data with trusted service providers where necessary, including:
Squarespace (website hosting, forms, analytics)
email and productivity tools
professional advisers such as accountants
All third parties are required to process data in accordance with UK GDPR.
Your rights
You have the right to:
access your personal data
request correction of inaccurate data
request deletion of your data
object to or restrict processing
withdraw consent at any time
To exercise your rights, please contact us using the details above.
You also have the right to complain to the Information Commissioner’s Office (www.ico.org.uk).
Changes to this policy
We may update this privacy policy from time to time. The latest version will always be published on this website.
Last updated: 1st March 2026
Cookie Policy
Our website uses cookies to improve your browsing experience and understand how our site is used.
Cookies are small text files placed on your device when you visit a website.
We use:
Essential cookies – required for the website to function
Analytics cookies – used by Squarespace Analytics to understand website traffic and usage
Analytics cookies collect aggregated information and do not identify you personally.
You can manage or disable cookies through your browser settings or via our website’s cookie banner.